Privacy and Cookies

Privacy Policy

Your privacy is important to us. It is our policy to respect your privacy regarding any information we may collect on our website, and other sites we own and operate.

We only request personal information when we truly need it to provide a service to you. We do so through fair and legal means, with your knowledge and consent. We also inform you why we are collecting it and how it will be used.

When we store data, we protect it within commercially acceptable means to prevent loss and theft, as well as unauthorized access, disclosure, copying, use, or modification.

We do not share personally identifiable information publicly or with third parties, except when required by law.

Our website may have links to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites and cannot accept responsibility for their respective privacy policies.

You are free to refuse our request for your personal information, understanding that we may not be able to provide some of the services you desire.

Your continued use of our site will be considered acceptance of our practices around privacy and personal information. If you have any questions about how we handle user data and personal information, please contact us.

Cookie Policy

1. What are cookies?

As is common practice with almost all professional websites, this site uses cookies, which are small files downloaded to your computer, to enhance your experience. This page describes what information they collect, how we use them, and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored.

Our website uses its own (primary) cookies, i.e., from the domain fvivas.com, to record the settings and browsing preferences of users and generate statistical reports through Google Analytics, and also third-party cookies to complement these statistics.

2. How do we use cookies?

We use cookies for several reasons, detailed below. Unfortunately, in most cases, there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave all cookies on if you are not sure whether you need them or not in case they are used to provide a service that you use.

3. Cookies that we set

  • Email newsletter-related cookies – This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which are only valid for subscribed/unsubscribed users.
  • Survey-related cookies – From time to time we offer user surveys and questionnaires to provide interesting insights, useful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide accurate results after you change pages.
  • Form-related cookies – When you submit data through a form, cookies may be set to remember your user details for future correspondence.
  • Site preference cookies – To provide a great experience on this site, we provide the functionality to set your preferences for how this site runs when you use it. To remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.

4. Third-Party Cookies

In some special cases, we also use cookies provided by trusted third parties. The following section details which third-party cookies you might encounter through this website.

  • This site uses Google Analytics, which is one of the most widespread and trusted analytics solutions on the web for helping us understand how you use the site and ways that we can improve your experience. These cookies may track things like how long you spend on the site and the pages that you visit, so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
  • Third-party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things like how long you spend on the site or the pages you visit, which helps us to understand how we can improve the site for you.
  • Periodically, we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site, whilst ensuring we understand which optimizations our users appreciate the most. This
  • This site uses Google Ads for Google Ads conversion tracking is an analytics service provided by Google LLC that connects data from the Google Ads advertising network with actions taken on this website.
  • This site uses Facebook Ads (Facebook Pixel) for Facebook Ads conversion tracking, an analytics service provided by Meta Platforms Inc. that connects data from the Facebook advertising network with actions taken on this website. The Facebook Pixel tracks conversions related to Facebook, Instagram, and the Audience Network platforms.
  • This site uses Google Ads’ remarketing feature to serve ads on Google’s partner websites. This feature allows us to identify that you have visited our site so Google can display our ad to you on different websites. Various third-party suppliers, including Google, buy advertising spaces on websites on the Internet. We occasionally contract Google to display our ads in these spaces.
  • This site uses Facebook’s remarketing feature to serve ads within Facebook and Instagram. This feature allows us to identify that you have visited our site so Facebook can display our ads to you within Facebook and also on Instagram.

4.1. Information on cookies used for social network purposes

Our site incorporates videos and other media files from Facebook, Youtube, and Google. Users can find more information about the cookies used by these social networks and how personal data is treated by them. Below are links to the Privacy Policies of each social network.

5. Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser’s Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.

5.1. Browser Cookie Settings

To manage cookies, one alternative is to configure your browser. Tutorials on the topic are available at the links below:

Users can change permissions, block or refuse Cookies in their browsers at any time, except for strictly necessary (essential) cookies. However, revoking consent for certain Cookies may impair the proper functioning of some features of the site.

More Information

Hopefully, that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not, it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.

For any further queries, please get in touch with us. Our email is: [email protected].

This policy is effective from October/2021. Last update: January/2024.